David and I would like to personally thank you for your outstanding assistance in selling our Steeplechase Palm Beach Gardens investment/rental home.
Over the years we have bought and sold multiple home in many states and never found an agent as dedicated to the job as you. By any measure you are “hands down” the most outstanding real estate broker we have ever worked with. You demonstrate professionalism, honesty and integrity that are truly “above and beyond.” Unlike many of your contemporaries you communicated frequently and effectively to us, your clients, and with other participants. From the interview when we first met, it was obvious that you would be helpful, comfortable to work with and were very knowledgeable about the real estate market and how to sell a home. Compared to another interview with a competitor realtor, your approach reduced our anxiety while the other increased it.
Your idea about pre-listing before we did some preparation led to a waiting list to see the house. It also led to other fabulous consequences such as record visits on listing day, and multiple full price offers. As a result, the house sold in a very timely manner.
From helping us to get the home ready to list, establish a realistic selling price, working through on the inspections and assisting in work details, your service was extraordinary. You always kept us in the loop and were with us every step of the way in a totally professional manner from its inception to its conclusion.
Our home selling journey wasn’t exactly straight forward with the COVID 19 pandemic as well as our Homeowners Associations new property manager and strict never before practiced rules enforcement. I am not sure we would have completed the sale without you by our side.
Your recommended service people did needed work with a quick turn around and at an affordable price, and you even pitched in to help get the job done. Tradespeople are very busy in our area now and it normally takes us weeks for them to schedule and get a job done. The jobs were done right and on time. Thank you for your hard work and diligence along the way.
We have been in customer interfacing businesses for over 50 years and have experienced all levels of customer service. You were on top of every detail and made what could have been a difficult experience painless and seamless.
You are a true professional who sets your clients interests and concerns as a top priority. You surely must realize the extent of your efforts. We just did not want you to think it passed by us unnoticed. For all this and more we are truly grateful and want to repeat “Thank You!”
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