Sally Stepnes

“Hi Jeff, I’d like to place on record how happy I am with the performance of Ms. Sally Stepnes in connection with the sale of my house. After agreeing upon the listing contract, Sally made it her job to find out everything about the house, from me and public records, which might interest a buyer. This enabled her to show the house to a potential buyer and provide meaningful information instead of just showing the house. This mode of operating together with the high frequency of showing the house, undoubtedly was the key in selling the house within less than 2 months from signing the listing contract to the actual closing. I am very thankful to Sally and highly recommend her to others as their agent. ”

Bruno Vollmer

“Hi Jeff, It has been a pleasure working with Sally Stepnes to sell my home at IBIS. I had my home listed with another company for a full year and I never saw that Realtor again after I signed the listing agreement. Needless to say, I also never received any offers and the house didn’t sell. When I decided to move to my Miami house full-time, I contacted you, primarily because I had seen the marketing material that you provided to sell other homes. I thought it was great. Then came Sally. From the moment she first came into the house, she listened. And once I decided to try to sell the house again, she gave me advice on how to “stage” the house to make it more marketable and even suggested removing some items and adding others. My other Realtor never gave me any suggestions. I followed Sally’s advice and it paid off with my first offer. It wasn’t a great deal and it eventually went away. But then I ended up receiving two more offers, both on the same day. Sally was really great in helping me work through those offers and I know the house sold at a higher price because of Sally. I think what impressed me the most is that Sally came to every showing. And even though the house was empty, no lockbox was ever placed on the door. She made sure she met every potential buyer personally. She also took the time to contact me to let me know about each showing. Her level of customer service was great and I highly recommend her. Please feel free to use me as a reference if anyone has any questions about whether they should list with you or Sally. You are also welcome to share this email as you deem appropriate. Thanks for sending Sally my way. It’s been a great experience! ”

Steve Hunsicker

“Dear Jeff, After having decided to purchase another home in South Florida we again reached out to you and had another positive experience. When you sold our home in 2005 at the PGA and was able to get the highest sale price in the development, needless to say we were more than pleased. Our most recent experience in purchasing a home in Ibis was another time you and your staff met all of our needs and made it painless. We worked with Sally Stepnes. She was absolutely amazing. Being from Pennsylvania we would travel down to Florida on the weekends. Sally was always available, have our days filled with appointments and spending as much time as we needed looking at the homes. She had details of each ready for us and was able to answer all of our questions. We found her to be very knowledgeable and professional. Once we would return home to PA, Sally would follow up with us, providing us with answers to all of our questions. She coordinated each element of the sale and closing, making it seamless and efficient. She was able to provide us with resources for many of needs. She has a great fund of knowledge regarding Ibis and is extremely helpful. ”

Pat & Patti Dougherty

“A review of my recent involvement in Real Estate. I have had 2 recent experiences with Jeff Lichtenstein and Sally Stepnes in the past few months. First they had listed my home for sale, which was one of the high value homes in the near market, and I had felt it would be very difficult to find a buyer. There had been very few homes of equal value, and getting someone to satisfy an appraisal in the current market wouldn’t be easy. Jeff prepared a brochure with photos that were professional done, including aerial photos and night photography that were second to none. Their association with Christie’s, LuxuryRealEstate.com, Illustrated Properties as well as their access on line and nationally viewed internet exposure enabled them to bring potential buyers. In addition several open house days were held. They were able to find a client who not only qualified but ending up signing the contract, and continued on to a successful closing. Mr. Lichtenstein attended the closing and made sure all went well. All was handling on a timely basis. Second, they found a condominium, that was exactly what I was looking for and helped me negotiate a satisfactory price. They helped me complete a timely closing on the sell and the new purchase, so that I was not inconvenienced, and all went smoothly. I would recommend them as a Real Estate broker to anyone who wants to feel confident that their agent would protect and serve them.”

John & Nancy Felke

“Dear Jeff, Donna and I want to commend Sally on the wonderful job she did for us on our purchase of 10241 Heronwood Lane in Ibis. She was knowledgeable of the house from the beginning of our first visit. The initial walk through was very thorough and it allowed us to fully appreciate it. Initial paperwork, which is always a pain, she made simple and efficient. The follow up to Ibis paperwork, recommendations for legal counsel, inspection and repairs necessary for closing plus many more things were professional and exemplary. I would highly and easily recommend her to other people. ”

Donna and Richard Bell

“Dear Jeff, Thank you so much for introducing Sally Stepnes to us. As you can expect, being a first time home buyer in Florida was quite an undertaking. Our experience started when you immediately answered an email we sent to the Illustrated Properties’ website inquiring about properties in southern Florida. We had just hit the send button and you were calling us on the phone offering your knowledge about different communities. You followed up our conversation with an introduction to Sally Stepnes who you said was a resident in Ibis and very knowledgeable about real estate in the West Palm Beach area. From the moment my wife, Kathy, and I met Sally we could tell that she was very professional and we felt very comfortable dealing with her. By this time, we had narrowed our search down to only homes in Ibis which made Sally even more perfect to represent us in our search for a home. She worked extremely hard the following 5 days to make sure that we found just what we were looking for. We loved working with Sally because we found her knowledge and sincerity complimented her dedication to her job. Even after we asked her to bring us back to the same two houses for the third time, Sally was still smiling and happy to accommodate our request. We feel very lucky to have met and worked with Sally. With her help and guidance, we purchased a home in August that we simply love. Sally has also been a tremendous resource for us introducing us to people and companies in the area that we have used for other services around the house. Whenever we need something, we turn to Sally who is always there for us. It could not have worked out better. We purchased a great home, worked with a true professional and found a new friend.”

Steve & Kathy Filippelli

“From our initial contact with Sally Stepnes prior to listing, through to closing, Sally displayed all the attributes one could seek. Her professionalism, cooperation, attentiveness, and patience, coupled with attention to details, positive attitude and good humor all led to a fine working relationship. We would not hesitate in recommending Sally. ”

Sandra and David Edelstein